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Shop products are items you sell alongside your activities — things like merchandise, equipment, food, and digital downloads. They can be purchased through your online booking page or the point of sale.

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Create a shop product

1

Open the shop section

Navigate to your shop dashboard and select Create Product.
2

Enter product details

Add the product name, description, and images. Set a default price.
3

Add variants (optional)

Create variants for different sizes, colors, or options. Each variant can have its own price and stock level.
4

Enable custom pricing (optional)

If the price varies (for example, items sold by weight), toggle on custom pricing. POS operators enter the price manually when adding the item to a basket.
5

Assign an accounting category (optional)

If you use Xero accounting sync, assign an accounting category to determine the VAT rate and account code for this product.

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Variants

Variants let you offer different options for a single product — such as sizes or colors. Each variant can have:
  • Its own price (or use the product’s default price)
  • Independent custom pricing settings
  • A unique name displayed in the POS and online shop
In the POS, when a product has variants, a selector appears so the operator can pick the correct option before adding it to the basket.

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Selling shop products

Shop products can be sold through two channels: Both channels share the same product catalog and pricing configuration.

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Discounts on shop products

Discount codes can be configured to apply to shop products. When creating a discount, enable Shop products under product eligibility and optionally restrict to specific items.

Custom pricing

Override product prices for variable-price items.

Discount codes

Create discounts that apply to shop products.